ISO Certification Training Programs
Specialized courses to build internal capability for ISO implementation, auditing, and continuous improvement
Training Program Overview
Our specialized training programs are designed to build internal capability within your organization for successful ISO implementation and maintenance. We offer a range of courses focused on preparing internal auditors, training personnel on key management system processes, and providing comprehensive understanding of ISO 9001 and ISO 14001 requirements.
Expert Instructors
All courses are delivered by experienced ISO implementation consultants with extensive practical experience in Canadian business environments.
Flexible Delivery
Choose from in-person workshops at your facility, virtual instructor-led sessions, or hybrid approaches to suit your organization's needs.
Practical Materials
Comprehensive course materials include templates, checklists, and tools that participants can immediately apply in their roles.
Customization
All training programs can be tailored to your organization's specific industry, processes, and certification objectives.
ISO Auditing Courses
Develop internal audit capabilities for effective system verification
ISO 9001:2015 Internal Auditor Training
This comprehensive course equips participants with the knowledge and skills to conduct effective internal audits of quality management systems against ISO 9001:2015 requirements.
Course Objectives:
- Understand ISO 9001:2015 requirements from an auditor's perspective
- Learn audit planning, execution, and reporting techniques
- Develop skills in gathering objective evidence and evaluating conformity
- Gain experience in identifying and classifying nonconformities
- Practice conducting audit interviews and documentation reviews
Who Should Attend:
Quality managers, department heads, process owners, and staff who will conduct internal audits or be involved in the audit process.
Course Content:
- ISO 9001:2015 requirements overview
- Audit principles and methodology based on ISO 19011
- Audit planning and preparation
- Evidence collection techniques and sampling methods
- Nonconformity identification and classification
- Audit reporting and follow-up
- Practical audit exercises and case studies
Learning Outcomes:
Upon completion, participants will be able to plan, conduct, report, and follow up on internal audits that provide valuable input for management system improvement and certification readiness.
ISO 14001:2015 Internal Environmental Auditor
This specialized course focuses on the skills needed to audit environmental management systems against ISO 14001:2015 requirements, with emphasis on environmental aspects, compliance obligations, and performance evaluation.
Course Objectives:
- Understand ISO 14001:2015 requirements from an auditor's perspective
- Learn techniques for auditing environmental aspects and impacts
- Develop skills in evaluating environmental performance indicators
- Gain experience in auditing compliance obligations
- Practice environmental audit techniques through simulations
Who Should Attend:
Environmental managers, EHS professionals, sustainability coordinators, operations managers, and staff who will conduct internal environmental audits.
Course Content:
- ISO 14001:2015 requirements overview
- Environmental audit principles and methodology
- Auditing environmental aspect identification and evaluation
- Techniques for auditing compliance obligations
- Evaluating environmental performance measurements
- Auditing operational controls and emergency preparedness
- Practical environmental audit exercises
Learning Outcomes:
Upon completion, participants will be able to conduct effective internal environmental audits that evaluate conformity to ISO 14001 requirements and identify opportunities for improving environmental performance.
Integrated Management System Auditor
This advanced course is designed for organizations implementing integrated management systems that combine ISO 9001 and ISO 14001 requirements. Participants learn efficient techniques for auditing integrated systems.
Course Objectives:
- Understand the common structure of ISO management system standards
- Learn efficient techniques for auditing integrated systems
- Develop skills in evaluating both quality and environmental requirements
- Gain experience in planning and conducting integrated audits
- Practice integrated audit techniques through comprehensive case studies
Who Should Attend:
Management system coordinators, internal audit team leaders, and professionals responsible for maintaining integrated management systems.
Course Content:
- High-level structure of ISO management system standards
- Common and standard-specific requirements
- Integrated audit planning and resource optimization
- Combined evidence collection and evaluation techniques
- Efficient reporting for integrated systems
- Managing improvement actions across multiple standards
- Comprehensive integrated audit simulation
Learning Outcomes:
Upon completion, participants will be able to plan and conduct efficient integrated audits that evaluate conformity to multiple standards while minimizing duplication and maximizing value to the organization.
ISO Standards and Requirements Courses
Essential knowledge for successful ISO implementation
ISO 9001:2015 Essentials
This foundational course provides a comprehensive overview of ISO 9001:2015 requirements and their practical application in organizational settings. Ideal for those new to quality management systems or needing a refresher on current requirements.
Course Objectives:
- Understand the purpose and benefits of ISO 9001:2015
- Learn the requirements of each clause in practical terms
- Recognize how requirements apply to different organizational contexts
- Identify key documentation and evidence needed for conformity
- Understand the process approach and risk-based thinking
Who Should Attend:
Managers, supervisors, process owners, and team members who need to understand ISO 9001 requirements for implementation or participation in the quality management system.
Course Content:
- Quality management principles
- Process approach and PDCA cycle
- Context of the organization and leadership
- Planning, support, and operation
- Performance evaluation and improvement
- Documentation requirements and evidence
- Case studies and practical examples
Learning Outcomes:
Upon completion, participants will understand ISO 9001:2015 requirements and how they apply to their specific roles and responsibilities within the organization's quality management system.
ISO 14001:2015 Essentials
This course provides a comprehensive introduction to environmental management systems based on ISO 14001:2015. Participants will learn how to interpret and apply the standard's requirements in their organizational context.
Course Objectives:
- Understand the purpose and benefits of ISO 14001:2015
- Learn the requirements of each clause and their practical application
- Understand environmental aspects, impacts, and life cycle perspective
- Identify compliance obligations and their management
- Learn about environmental performance evaluation
Who Should Attend:
Environmental coordinators, operations managers, facility managers, EHS professionals, and team members involved in environmental management system implementation.
Course Content:
- Environmental management principles
- Key concepts: aspects, impacts, and life cycle thinking
- Context analysis and leadership requirements
- Planning and support elements
- Operational control and emergency preparedness
- Performance evaluation and improvement
- Practical examples and case studies
Learning Outcomes:
Upon completion, participants will understand ISO 14001:2015 requirements and be able to contribute effectively to the implementation and maintenance of their organization's environmental management system.
Implementation and Documentation Courses
Practical skills for effective ISO system development
Effective ISO Documentation Workshop
This practical workshop focuses on developing effective, right-sized documentation for ISO management systems. Participants learn how to create documentation that meets requirements without creating unnecessary bureaucracy.
Course Objectives:
- Understand ISO documentation requirements and common misconceptions
- Learn techniques for creating user-friendly, effective procedures
- Develop skills in process mapping and visual documentation
- Gain experience in designing practical forms and records
- Understand document control requirements and implementation
Who Should Attend:
Quality managers, document controllers, process owners, and staff involved in creating or maintaining ISO management system documentation.
Course Content:
- ISO documentation requirements and hierarchy
- Process mapping and visualization techniques
- Procedure writing best practices
- Form and record design principles
- Document control systems and implementation
- Digital documentation and management tools
- Hands-on documentation development exercises
Learning Outcomes:
Upon completion, participants will be able to develop clear, effective documentation that satisfies ISO requirements while being practical and valuable for users within the organization.
Risk-Based Thinking for ISO Management Systems
This specialized workshop focuses on implementing risk-based thinking as required by ISO standards. Participants learn practical approaches to identifying, assessing, and managing risks and opportunities within management systems.
Course Objectives:
- Understand risk-based thinking requirements in ISO standards
- Learn practical risk identification and assessment techniques
- Develop skills in determining appropriate risk responses
- Gain experience in documenting risk assessments and actions
- Understand how to integrate risk management into processes
Who Should Attend:
Managers, process owners, ISO implementation teams, and staff involved in risk assessment and management within ISO systems.
Course Content:
- Risk concepts and terminology
- Risk-based thinking requirements in ISO standards
- Organizational context analysis techniques
- Risk identification methods for different processes
- Risk assessment and prioritization tools
- Risk treatment and control implementation
- Monitoring and reviewing risks over time
- Practical risk assessment exercises
Learning Outcomes:
Upon completion, participants will be able to implement effective risk-based thinking within their management systems, satisfying ISO requirements while adding value through improved decision-making and process control.
Our Training Approach
Practical learning for real-world implementation
Practice-Based Learning
Our training methodology emphasizes practical application over theoretical knowledge. All courses include hands-on exercises, case studies, and real-world examples relevant to Canadian business contexts.
Customized Materials
Training materials can be customized to reflect your organization's specific industry, terminology, and processes, making learning immediately applicable to participants' roles.
Experiential Techniques
Our courses employ a variety of learning techniques including:
- Practical exercises based on real workplace scenarios
- Case study analysis and problem-solving
- Role-play simulations for auditing and implementation
- Interactive discussions and knowledge sharing
- Continuous assessment and feedback
Post-Training Support
Participants receive ongoing support after training to help apply their new knowledge:
- Follow-up Q&A opportunities
- Implementation coaching (course-dependent)
- Document review support (for documentation courses)
- Access to reference materials and templates
Corporate Training Programs
Customized training solutions for your organization
Beyond our standard courses, we offer fully customized corporate training programs designed to meet your organization's specific needs and certification objectives.
Interested in a customized training program?
Contact us to discuss your organization's specific training needs and objectives. We'll develop a tailored proposal that addresses your unique requirements.
Request Corporate Training InformationReady to Build Your ISO Implementation Capabilities?
Contact our team to discuss how our training programs can support your organization's certification journey.