Privacy Policy

1. Introduction

Monqorionthrix Consulting ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website monqorionthrix.com (the "Site") or engage with our services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada. This policy outlines your rights under these laws and how you can exercise them.

2. Information We Collect

2.1 Personal Information

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, mailing address, and company name.
• Business Information: Job title, department, and company information.
• Communications: Records of your communications and interactions with us.
• Service Data: Information related to the services we provide to you, including project details and requirements.
• Payment Information: Billing address and payment method details when you purchase our services (note: we do not store complete credit card information).

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address and general location data
• Browser and device information
• Pages visited and actions taken on our Site
• Referring website or source
• Time spent on pages and interaction patterns

This information is collected using cookies, web beacons, and similar technologies. For more details, please see our Cookie Policy.

3. How We Collect Information

We collect information through the following methods:

• Direct Interactions: When you provide information by filling out forms on our Site, communicating with us, or engaging our services.
• Automated Technologies: Through cookies and similar tracking technologies when you visit our Site. You can manage your cookie preferences as described in our Cookie Policy.
• Third Parties: We may receive information about you from third parties such as business partners, service providers, or publicly available sources, always in compliance with applicable privacy laws.

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes.
• Contract Performance: To fulfill our contractual obligations to you or take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as providing and improving our services, as long as these interests are not overridden by your rights and freedoms.
• Legal Obligation: To comply with legal requirements to which we are subject.

5. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process and fulfill your requests, orders, or registrations
• To communicate with you about our services, updates, and promotional offers (with your consent where required)
• To personalize your experience and deliver content relevant to your interests
• To respond to your inquiries, comments, or concerns
• To analyze usage patterns and improve our Site and services
• To protect our rights, property, and safety, and those of our users and others
• To comply with applicable laws, regulations, and professional standards

6. Disclosure of Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
• Business Partners: With your consent, we may share information with business partners to offer you certain products, services, or promotions.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.
• With Your Consent: In other cases, we will obtain your consent before sharing your personal information.

We do not sell your personal information to third parties.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

In general, we retain client-related personal information for the duration of our business relationship plus seven years for accounting and legal purposes. Marketing-related data is retained until you withdraw your consent or after a period of inactivity.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Secure network architecture and firewalls
• Regular security assessments and testing
• Access controls and authentication procedures
• Staff training on data protection and security

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

We primarily store and process your data within Canada. However, some of our service providers may be located in other countries, which means your personal information may be transferred, stored, and processed outside of Canada.

When we transfer personal information outside of Canada, we ensure appropriate safeguards are in place to provide adequate protection for your data, such as data protection agreements, standard contractual clauses, or ensuring the recipient country has adequate data protection laws.

10. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access: Request access to your personal information we hold.
• Correction: Request correction of inaccurate or incomplete personal information.
• Withdrawal of Consent: Withdraw your consent to our processing of your personal information, where consent is the legal basis for processing.
• Deletion: Request deletion of your personal information in certain circumstances.
• Complaint: Lodge a complaint with the Privacy Commissioner of Canada or provincial privacy commissioners if you believe we have violated your privacy rights.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10.1 Cookie Preferences

You can manage your cookie preferences through our cookie management tool, which you can access by clicking on "Cookie Settings" in the footer of our website. For more information, please see our Cookie Policy.

10.2 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Following the unsubscribe instructions in any marketing email we send
• Contacting us using the information provided in the "Contact Us" section

Please note that even if you opt out of marketing communications, we may still send you service-related communications.

11. Children's Privacy

Our Site and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

For material changes, we will make reasonable efforts to provide notice, such as through a prominent notice on our Site or by sending you an email notification.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

We will respond to your request within 30 days or as required by applicable law.